Eligibility: We offer free standard shipping on all orders within India.
Processing Time: Orders are processed within 1-2 business days as per availability. You will receive a confirmation email with tracking information once your order has been shipped.
Delivery Time: Orders are typically delivered within 5-7 business days. Delivery times may vary based on the location and any unforeseen delays.
International Shipping
Availability: We ship internationally. Our courier partners vary for each country.
Shipping Charges:Our international shipping fee is approx $20 - $25 USD based on the location and weight.
Delivery Time: International orders are typically delivered within 10-15 business days, depending on the destination and customs processing times.
Order Processing
Processing Time: Orders are processed within 1-2 business days after payment confirmation. You will receive a confirmation email with tracking information once your order has been shipped.
Business Days: Orders are processed and shipped on business days (Monday to Saturday, excluding holidays).
Tracking Your Order
Tracking Information: Once your order is shipped, you will receive an email with the tracking number and a link to track your shipment.
Updates: You can also track your order status through your account on our website.
Delivery Issues
Incorrect Address: Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer.
Lost or Damaged Packages: If your package is lost or damaged during transit, please contact us immediately at hello@erastories.in. We will assist you in resolving the issue.
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